Privacy Policy

Pink Lotus Family Wellness Spa ("we", "us", "our") operates the website pinklotusspa.online and provides spa & wellness services in Ayyappa Society, Madhapur and Hitech City, Hyderabad. This page explains what information we collect and how we use it.

1. Information We Collect

• Contact details you share when booking (name, phone number, WhatsApp).
• Appointment details such as service selected, date and time.
• Website analytics via Google Analytics (pages viewed, device type, approximate location, referrer). This data is aggregated and does not identify you personally.

2. How We Use Your Information

• To confirm and manage your spa appointments.
• To respond to enquiries made via phone, WhatsApp or the website.
• To improve our website and services.
• To send occasional offers only if you have opted in.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with service providers such as Google Analytics and WhatsApp Business, purely to operate the website and communicate with you.

4. Cookies

Our website uses cookies for basic analytics through Google Analytics. You can disable cookies in your browser settings; the site will still function.

5. Data Retention

Booking details are retained only as long as necessary to serve you and to meet legal or accounting obligations.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us on the details below.

7. Contact Us

Pink Lotus Family Wellness Spa
1st Floor, Plot no 913A, Ayyappa Society Main Rd,
beside PCasa Luxury Mens PG, SBH Officers Colony,
Mega Hills, HITEC City, Hyderabad, Telangana 500081, India
Phone: +91 91001 29401 · WhatsApp: +91 90301 89995